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Terms & Conditions

Please read the below conditions & terms

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Terms & Conditions

  • 1. Acceptance of Terms

    By using FusionTec’s website, products, or services, you accept and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

  • 2. Services Provided

    FusionTec provides IT consultancy, software development, digital branding, cloud solutions, cybersecurity, AI-driven analytics, networking infrastructure, and related technology services. The scope of services will be outlined in separate agreements with our clients.

  • 3. User Responsibilities

    • Users must provide accurate and up-to-date information when using our services.

    • Any misuse of our services, including unauthorized access, fraudulent activities, or attempts to manipulate system vulnerabilities, is strictly prohibited.

    • Users are responsible for maintaining the confidentiality of their account credentials.

    • Users must comply with all applicable laws and regulations when using FusionTec services.

  • 4. Payments & Refunds

    • All payments for FusionTec services must be made through approved payment methods.

    • Refunds, if applicable, will be processed based on our refund policy, which will be outlined in individual service agreements.

    • Users must upload proof of payment where required for verification.

    • Late payments may result in service suspension or additional fees.

    • Subscription-based services will auto-renew unless canceled before the renewal date.

  • 5. Intellectual Property

    • All content, logos, software, and materials provided by FusionTec are the intellectual property of FusionTec and may not be used without permission.

    • Clients retain ownership of their proprietary data but grant FusionTec the necessary permissions to use it for service execution.

    • Any software or solutions developed by FusionTec remain the property of FusionTec unless otherwise agreed upon in writing.

  • 6. Limitation of Liability

    • FusionTec is not liable for any direct, indirect, or incidental damages resulting from the use of our services.

    • We do not guarantee uninterrupted service and are not responsible for unforeseen technical issues, server downtimes, or cyberattacks.

    • FusionTec is not responsible for any financial losses or operational disruptions due to third-party service failures.

  • 7. Privacy & Data Protection

    • FusionTec respects user privacy and follows strict data protection guidelines.

    • Personal and business data provided by users will only be used as outlined in our Privacy Policy.

    • We implement security measures to protect user data but cannot guarantee absolute security from external threats.

    • Users must take necessary precautions to secure their accounts, such as using strong passwords and enabling two-factor authentication.

  • 8. Termination of Services

    • FusionTec reserves the right to terminate or suspend services for users who violate these terms.

    • Clients can request service termination, subject to the terms of their agreement.

    • If services are terminated due to a violation of terms, refunds will not be provided.

  • 9. Warranties & Disclaimers

    • FusionTec provides its services "as is" without warranties of any kind, whether express or implied.

    • We do not guarantee that our services will meet all user requirements or that they will be error-free.

    • Any third-party integrations used within FusionTec services are subject to their respective terms and conditions.

  • 10. Third-Party Links & Services

    • FusionTec may provide links to third-party services for convenience. We do not endorse or take responsibility for the content or policies of third-party websites.

    • Users interact with third-party services at their own risk.

  • 11. Modifications to Terms

    FusionTec reserves the right to update these Terms & Conditions at any time. Changes will be communicated through our official channels and will take effect immediately upon posting.

  • 12. Force Majeure

    • FusionTec is not liable for delays or failure in performance due to events beyond our control, including but not limited to natural disasters, acts of government, war, cyberattacks, or global internet disruptions.

  • 13. Governing Law & Dispute Resolution

    • These Terms & Conditions are governed by the laws of [Egypt].

    • Any disputes shall be resolved through arbitration or mediation before resorting to litigation.

  • 14. Contact Information

    For any questions regarding these Terms & Conditions, please contact us at: 📧 Email: [Support@fusion-tec.tech] 📞 Phone: [+201110889095] 🌐 Website: [https://www.fusion-tec.tech/]

F.A.Q

Frequently Asked Questions

🔹 We implement advanced security protocols such as SSL encryption, firewalls, and regular vulnerability scans to protect websites from cyber threats. Additionally, we offer malware protection, DDoS mitigation, and data encryption to ensure your business data remains secure.

🔹 FusionTec provides strategic IT consulting, helping businesses optimize infrastructure, enhance digital transformation, and implement the latest technologies. Our consultancy services cover cloud solutions, cybersecurity, network management, and IT automation.

🔹 The timeline depends on the complexity of the project. A basic website can take 2-4 weeks, while a custom enterprise-level system may take 3-6 months. Mobile apps typically require 8-16 weeks, depending on features and integrations.

🔹 Our team uses cutting-edge technologies, including React Native, Flutter, Swift, Kotlin, and Node.js, to create high-performance mobile applications. We specialize in native (iOS & Android) and cross-platform apps for seamless functionality across devices.

🔹 We offer secure cloud migration solutions, helping businesses transition to AWS, Google Cloud, and Microsoft Azure. Our services include data migration, cloud architecture planning, and serverless computing strategies to improve scalability and performance.

🔹 Our process involves: 1️⃣ Consultation & Requirement Gathering – Understanding business needs. 2️⃣ Planning & Wireframing – Creating UI/UX design mockups. 3️⃣ Development & Coding – Building the website/app with the latest technologies. 4️⃣ Testing & Optimization – Ensuring security, speed, and bug-free performance. 5️⃣ Deployment & Maintenance – Launching the project with post-deployment support.

🔹 Yes, we offer custom API development and integration services to connect third-party platforms, databases, and applications with your website or app. We specialize in RESTful APIs, GraphQL, and SOAP-based integrations, ensuring smooth data flow and automation.

🔹 Yes, our cybersecurity team performs comprehensive risk assessments, penetration testing, and security audits to identify vulnerabilities. We implement firewall protection, endpoint security, and compliance strategies to safeguard businesses from cyber threats.

🔹 Yes! We provide ongoing maintenance and support services, including bug fixes, updates, security patches, and performance optimization. Our dedicated support team ensures that your project runs smoothly with 24/7 assistance.
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